Terms and Conditions

Welcome to Handmade Masale! By accessing or using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before proceeding.

1. General Information

1.1 Handmade Masale is a homegrown brand offering handcrafted spices and pickles. These terms govern the use of our website and services.

1.2 By using our website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or guardian.

1.3 We reserve the right to modify these terms at any time. Updated terms will be posted on this page, and continued use of the website constitutes acceptance of the updated terms.

2. Products and Services

2.1 All products displayed on the website are subject to availability. We reserve the right to discontinue any product at our discretion.

2.2 Product images on the website are for illustrative purposes only. Actual products may vary slightly in appearance.

2.3 Prices listed on the website are subject to change without prior notice. Final prices will be confirmed at checkout.

3. Orders

3.1 By placing an order, you agree to provide accurate and complete information, including billing and shipping details.

3.2 We reserve the right to cancel or refuse any order due to product unavailability, errors in pricing or product information, or suspected fraudulent activity.

3.3 Once an order is placed, cancellation requests may not always be accommodated. Please contact our support team for assistance.

4. Payments

4.1 We accept multiple payment methods, including credit/debit cards, UPI, net banking, and digital wallets. Payment must be made in full at the time of purchase.

4.2 All transactions on the website are secure and encrypted. We do not store payment details on our servers.

5. Shipping and Delivery

5.1 We deliver across India. Delivery timelines vary based on the location and availability of products.

5.2 Shipping charges, if applicable, will be displayed at checkout. Free shipping may apply to orders above a certain value.

5.3 We are not responsible for delays caused by unforeseen circumstances, such as weather, courier issues, or government restrictions.

6. Returns and Refunds

6.1 If you receive a damaged, defective, or incorrect product, please notify us within 7 days of delivery. Requests beyond this period may not be entertained.

6.2 Products must be returned in their original packaging, unused, and in the condition they were received.

6.3 Approved refunds will be processed within 7-10 business days via the original payment method.

7. Intellectual Property

7.1 All content on the Handmade Masale website, including text, images, logos, and graphics, is the intellectual property of Handmade Masale and is protected by applicable copyright and trademark laws.

7.2 Unauthorized use, reproduction, or distribution of website content is strictly prohibited.

8. User Conduct

8.1 You agree not to use the website for unlawful activities or to violate any applicable laws or regulations.

8.2 You must not attempt to gain unauthorized access to the website, disrupt its functionality, or introduce harmful code or viruses.

9. Limitation of Liability

9.1 Handmade Masale shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

9.2 We make no warranties or representations regarding the accuracy, reliability, or completeness of the website content.

10. Governing Law and Dispute Resolution

10.1 These terms are governed by the laws of India. Any disputes shall be resolved exclusively in the courts of [Your City/State].

10.2 If any provision of these terms is deemed invalid or unenforceable, the remaining provisions will remain in effect.

11. Contact Us

For questions or concerns regarding these Terms and Conditions, please contact us:

• Email: support@handmademasale.com

• Phone: +91-720808080

• Address: Shashikant Kondhre Ind. Estate, Ambegaon Gaimukh, Dalvi Nagar, Ambegaon BK, Pune-411046, Maharashtra.

Thank you for choosing Handmade Masale!